> For the complete documentation index, see [llms.txt](https://docs.simplespa.net/simplespa-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.simplespa.net/simplespa-documentation/extras/faq/my-online-booking-is-not-showing-availability-although-i-am-available-in-my-calendar.md).

# My online booking is not showing availability although I am available in my calendar

The online booking availability depends on:

1. Staff Hours available
2. Business Location hours
3. Staff Breaks & Blocks
4. Holidays
5. Selected service duration is greater than the actual time available

To troubleshoot availability, please visit the Appointments page and first make sure to toggle the view to Agenda, if in Agenda view it shows availability, visit the Staff page first and check the staff hours for each available staff, both their standard hours along with their Weekly Schedule/Roster. Finally check the Business Location Hours by visiting the Settings > Locations > select your location > Location Hours tab. From here see the Location Hours and if there are any Holidays setup which will be affecting your availaiblity.

Please note that if the service selected has a duration greater than your available time, then your clients will not be able to schedule an appointment, and the online booking will show that there is no availability accordingly.


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