{"version":1,"pages":[{"id":"TTuHL8wwsp5BQPrecx2t","title":"SimpleSpa Documentation","pathname":"/simplespa-documentation","siteSpaceId":"sitesp_xrvOD","description":"Documentation & FAQ"},{"id":"mqKWjAnpor70bclNNdDm","title":"What's New","pathname":"/simplespa-documentation/get-started/whats-new","siteSpaceId":"sitesp_xrvOD","icon":"sparkles","description":"The latest features added to SimpleSpa, newest first, with links to the guide for each one.","breadcrumbs":[{"label":"Get started"}]},{"id":"BOzJp7DidPIy6EjX39jj","title":"Switching to the New UI","pathname":"/simplespa-documentation/get-started/new-ui","siteSpaceId":"sitesp_xrvOD","icon":"wand-magic-sparkles","description":"Turn on the new dashboard, calendar, booking wizard and appointment editor, or switch back to the classic screens.","breadcrumbs":[{"label":"Get started"}]},{"id":"6s5mC5BwHVw9BR3bXYlV","title":"General","pathname":"/simplespa-documentation/get-started/general","siteSpaceId":"sitesp_xrvOD","description":"An introduction to finding your way around SimpleSpa and the setup wizard you see when you sign up.","breadcrumbs":[{"label":"Get started"}]},{"id":"bEJnNijkyFzs3uD17OAl","title":"Adding your first Service/Staff","pathname":"/simplespa-documentation/get-started/adding-your-first-service-staff","siteSpaceId":"sitesp_xrvOD","description":"How to add the first service and staff member you need before you can book appointments.","breadcrumbs":[{"label":"Get started"}]},{"id":"iq1pb6NUE156W0Cd5lsa","title":"Creating your first Appointment","pathname":"/simplespa-documentation/get-started/creating-your-first-appointment","siteSpaceId":"sitesp_xrvOD","description":"A quick start for booking your first appointment from the Appointments page.","breadcrumbs":[{"label":"Get started"}]},{"id":"PvdE1IKvhbdq6Trt0jG3","title":"Creating your first Transaction/Checking out a Client","pathname":"/simplespa-documentation/get-started/creating-your-first-transaction-checking-out-a-client","siteSpaceId":"sitesp_xrvOD","description":"How to check out a client and record payment for a scheduled appointment.","breadcrumbs":[{"label":"Get started"}]},{"id":"aymuWijZPr7hC6DrGSGX","title":"Mobile Device Support","pathname":"/simplespa-documentation/get-started/mobile-device-support","siteSpaceId":"sitesp_xrvOD","description":"Using SimpleSpa on Android and iOS phones and tablets, including booking appointments on a touch screen.","breadcrumbs":[{"label":"Get started"}]},{"id":"2dsr7rzAruvRPzBNmT2S","title":"iOS (iPhone & iPad)","pathname":"/simplespa-documentation/get-started/mobile-device-support/ios-iphone-and-ipad","siteSpaceId":"sitesp_xrvOD","description":"How to add SimpleSpa to the Home Screen on an iPhone or iPad using Safari.","breadcrumbs":[{"label":"Get started"},{"label":"Mobile Device Support"}]},{"id":"JYS2oiXifuqGctg6p76P","title":"Android","pathname":"/simplespa-documentation/get-started/mobile-device-support/android","siteSpaceId":"sitesp_xrvOD","description":"How to install SimpleSpa on an Android device using Google Chrome.","breadcrumbs":[{"label":"Get started"},{"label":"Mobile Device Support"}]},{"id":"A5aYE6Mm1VTv66p4wZCt","title":"Installing PWA","pathname":"/simplespa-documentation/get-started/installing-pwa","siteSpaceId":"sitesp_xrvOD","description":"How to install SimpleSpa as a Progressive Web App (PWA) in Google Chrome or Safari.","breadcrumbs":[{"label":"Get started"}]},{"id":"xEmFFY4e4QYEzNzQmih3","title":"Browser Support","pathname":"/simplespa-documentation/get-started/browser-support","siteSpaceId":"sitesp_xrvOD","description":"The web browsers SimpleSpa supports.","breadcrumbs":[{"label":"Get started"}]},{"id":"upjrj2VkDfto1B8CmXKo","title":"Dashboard","pathname":"/simplespa-documentation/daily-operations/dashboard","siteSpaceId":"sitesp_xrvOD","description":"Guides for using the SimpleSpa Dashboard to view your day, make sales, and reconcile your cash drawer.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"eQzdqesDg8nLzfugcRvr","title":"Overview","pathname":"/simplespa-documentation/daily-operations/dashboard/overview","siteSpaceId":"sitesp_xrvOD","description":"What the Dashboard shows for a selected day, including online, expected, unconfirmed, and canceled appointments.","breadcrumbs":[{"label":"Daily operations"},{"label":"Dashboard"}]},{"id":"oi28qmY9TOEYajanotX3","title":"Viewing Appointments","pathname":"/simplespa-documentation/daily-operations/dashboard/viewing-appointments","siteSpaceId":"sitesp_xrvOD","description":"How to open appointments, change the date, and find online bookings on the Dashboard.","breadcrumbs":[{"label":"Daily operations"},{"label":"Dashboard"}]},{"id":"RcMf4ADVAfYFa6mw4V0Y","title":"Viewing Transactions","pathname":"/simplespa-documentation/daily-operations/dashboard/viewing-transactions","siteSpaceId":"sitesp_xrvOD","description":"How to view the day's receipts from the Dashboard, share receipt permalinks, and edit or refund completed receipts.","breadcrumbs":[{"label":"Daily operations"},{"label":"Dashboard"}]},{"id":"mGqEwRve3q3vTGQUxLtG","title":"Making a Sale","pathname":"/simplespa-documentation/daily-operations/dashboard/making-a-sale","siteSpaceId":"sitesp_xrvOD","description":"How to make a sale without an appointment using the Make a Sale button and the POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"Dashboard"}]},{"id":"FxATkm45kJqh2cgtPXHx","title":"Birthdays","pathname":"/simplespa-documentation/daily-operations/dashboard/birthdays","siteSpaceId":"sitesp_xrvOD","icon":"cake-candles","description":"See upcoming client birthdays with a suggested next step for each client, and export the list.","breadcrumbs":[{"label":"Daily operations"},{"label":"Dashboard"}]},{"id":"rH2HwtiZuCyzYwOPkHGb","title":"Cash Reconciliation","pathname":"/simplespa-documentation/daily-operations/dashboard/cash-reconciliation","siteSpaceId":"sitesp_xrvOD","description":"How the Reconcile Drawer modal works, how expected cash is calculated, and how to read drawer entries.","breadcrumbs":[{"label":"Daily operations"},{"label":"Dashboard"}]},{"id":"ouVvVU5MJaEPFTWF6LLX","title":"Appointments","pathname":"/simplespa-documentation/daily-operations/appointments","siteSpaceId":"sitesp_xrvOD","description":"Book, manage and check out appointments, blocks and classes in SimpleSpa.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"2Gz7xnO4ziiJ9D5S0tds","title":"Calendar","pathname":"/simplespa-documentation/daily-operations/appointments/calendar","siteSpaceId":"sitesp_xrvOD","description":"Find your way around the SimpleSpa appointments calendar, its views, printing, staff filter and search.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"qUdmNR96aFz7uulyjiDc","title":"Creating an Appointment","pathname":"/simplespa-documentation/daily-operations/appointments/creating-an-appointment","siteSpaceId":"sitesp_xrvOD","description":"Three ways to book an appointment in SimpleSpa, from the calendar, the Plus button or the Multi button.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"pwV9Zeeu9h9tiaj86QZ9","title":"New Appointment Wizard","pathname":"/simplespa-documentation/daily-operations/appointments/new-appointment-wizard","siteSpaceId":"sitesp_xrvOD","icon":"calendar-plus","description":"Book one or more services in five quick steps, with suggestions based on the client's history.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"inFowNlg3USEhDaDsFuR","title":"Appointment Editor","pathname":"/simplespa-documentation/daily-operations/appointments/appointment-editor","siteSpaceId":"sitesp_xrvOD","icon":"pen-to-square","description":"View, change and manage a booked appointment from one window with Summary, Edit, Notes, Transactions and Audit tabs.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"ObiRcAxlGwGVv8J3FnJW","title":"Searching Appointments","pathname":"/simplespa-documentation/daily-operations/appointments/searching-appointments","siteSpaceId":"sitesp_xrvOD","icon":"magnifying-glass","description":"Find any appointment by client name, service or phone number without leaving the calendar.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"h7qI8JMXL24pxXLjGDJy","title":"Appointment Status","pathname":"/simplespa-documentation/daily-operations/appointments/appointment-status","siteSpaceId":"sitesp_xrvOD","description":"What each appointment status means, which statuses are set automatically, and how to change a status.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"eCcV8Ghvy1aqTBoRVv3c","title":"Appointment Notes","pathname":"/simplespa-documentation/daily-operations/appointments/appointment-notes","siteSpaceId":"sitesp_xrvOD","description":"Add rich-text notes to an appointment and see them carry over to the client's future appointments for the same service.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"ywsucMPjaLPKJ1ogLwh4","title":"Appointment Photos & Markup","pathname":"/simplespa-documentation/daily-operations/appointments/appointment-photos-and-markup","siteSpaceId":"sitesp_xrvOD","icon":"camera","description":"Add before-and-after photos to an appointment and mark them up with arrows, circles, text and numbered markers.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"diQyCtRg6Rdiy5NFFzOg","title":"Appointment Checkout","pathname":"/simplespa-documentation/daily-operations/appointments/appointment-checkout","siteSpaceId":"sitesp_xrvOD","description":"Check out an appointment from the calendar with the Pay Now button and record the transaction in the POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"WPmn4FqrhtcIC1XvmHUQ","title":"Creating a Block","pathname":"/simplespa-documentation/daily-operations/appointments/creating-a-block","siteSpaceId":"sitesp_xrvOD","description":"Block out time on the appointment calendar so those slots are unavailable for online booking.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"tC4UFanWCdeAkJjiwVIS","title":"Cloning a Block","pathname":"/simplespa-documentation/daily-operations/appointments/cloning-a-block","siteSpaceId":"sitesp_xrvOD","description":"Copy a block to another staff member or date, copy it to all staff, or set it to repeat on a schedule.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"SjC8eTVPxOBENYeDfDh8","title":"Smart Appointment Recommendations","pathname":"/simplespa-documentation/daily-operations/appointments/smart-appointment-recommendations","siteSpaceId":"sitesp_xrvOD","description":"Let SimpleSpa suggest a client's next appointment based on their past booking history.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"T6cJd1BUsIO2u2wbj2JC","title":"Meetings Integration","pathname":"/simplespa-documentation/daily-operations/appointments/meetings-integration","siteSpaceId":"sitesp_xrvOD","description":"Add Google Meet or Zoom meeting links to your SimpleSpa appointments.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"oyVZ5Fx0wdfQcAdUKdK3","title":"Google Meet","pathname":"/simplespa-documentation/daily-operations/appointments/meetings-integration/google-meet","siteSpaceId":"sitesp_xrvOD","description":"Create Google Meet links instantly from any appointment, no switching apps, no copying calendars, just one click to schedule secure virtual sessions.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"},{"label":"Meetings Integration"}]},{"id":"rtcJjaUjtxB8M3alo6Dr","title":"Zoom Meetings","pathname":"/simplespa-documentation/daily-operations/appointments/meetings-integration/zoom-meetings","siteSpaceId":"sitesp_xrvOD","description":"Turn every booking into a professional virtual consultation experience: no separate scheduling tools, no confusion for clients, and everything sits right with your appointment.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"},{"label":"Meetings Integration"}]},{"id":"HTQb2c4w3IvfpwwLR76J","title":"Offline Mode","pathname":"/simplespa-documentation/daily-operations/appointments/offline-mode","siteSpaceId":"sitesp_xrvOD","description":"How SimpleSpa shows a cached, read-only copy of today's schedule when your internet connection drops.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"hw7VFF2UzE8uDHpM4emu","title":"Park Appointment","pathname":"/simplespa-documentation/daily-operations/appointments/park-appointment","siteSpaceId":"sitesp_xrvOD","description":"Hold a client's request on the waitlist when no suitable slot is available, without blocking time on the calendar.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"Q4j8rBJxP3hRARrXg4oT","title":"Check-In Kiosk","pathname":"/simplespa-documentation/daily-operations/appointments/check-in-kiosk","siteSpaceId":"sitesp_xrvOD","description":"Set up a front-desk tablet where clients check in for today's appointment or join the walk-in waitlist.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"ilZd30mqWZnFzb9UN6OZ","title":"Checkout Kiosk","pathname":"/simplespa-documentation/daily-operations/appointments/checkout-kiosk","siteSpaceId":"sitesp_xrvOD","description":"Use a counter iPad as a client-facing screen that shows the cart, collects tips and accepts QR code payments.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"7M885rwGANtQXmv0jVGD","title":"Classes","pathname":"/simplespa-documentation/daily-operations/appointments/classes","siteSpaceId":"sitesp_xrvOD","description":"Run group classes with online booking, payments or card capture, roster management, walk-ins and a Dashboard card.","breadcrumbs":[{"label":"Daily operations"},{"label":"Appointments"}]},{"id":"fcTH5Ez16J2GGVo2Xxad","title":"POS","pathname":"/simplespa-documentation/daily-operations/pos","siteSpaceId":"sitesp_xrvOD","description":"Record sales, take payments, handle deposits and balances, and process credit cards in the SimpleSpa POS.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"eQqqyP5XW8lZmxCL9xjC","title":"Recording a Sale","pathname":"/simplespa-documentation/daily-operations/pos/recording-a-sale","siteSpaceId":"sitesp_xrvOD","description":"Open the POS from an appointment or the dashboard, record a sale, view receipts and issue refunds.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"}]},{"id":"vEvUYHFzZLs4a0OKbNKN","title":"Balances & Deposits","pathname":"/simplespa-documentation/daily-operations/pos/balances-and-deposits","siteSpaceId":"sitesp_xrvOD","description":"Put a sale on a client's balance, use client credits, and collect deposits in the POS or through online booking.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"}]},{"id":"xBDgIaU2tTEYV5ElFQKX","title":"Multiple Payment Methods","pathname":"/simplespa-documentation/daily-operations/pos/multiple-payment-methods","siteSpaceId":"sitesp_xrvOD","description":"Use deposits for a single appointment item and client balances for carts with several items or payment methods.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"}]},{"id":"2lv02stkUpUM6pRL0stf","title":"Processing Credit Cards","pathname":"/simplespa-documentation/daily-operations/pos/processing-credit-cards","siteSpaceId":"sitesp_xrvOD","description":"Take card payments in the SimpleSpa POS with an integrated terminal or with Stripe.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"}]},{"id":"eN4oH6KbTlzy8imWwcxo","title":"Cards on File","pathname":"/simplespa-documentation/daily-operations/pos/cards-on-file","siteSpaceId":"sitesp_xrvOD","icon":"credit-card","description":"View, charge and remove a client's saved cards, and understand the safety check before charging a card.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"}]},{"id":"6kUmbFem2fBHrevTfEUP","title":"PCI Compliance","pathname":"/simplespa-documentation/daily-operations/pos/pci-compliance","siteSpaceId":"sitesp_xrvOD","description":"How SimpleSpa's card-present and card-not-present integrations reduce your PCI compliance scope.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"}]},{"id":"6uyQkMbmhJeVsiyT2bQs","title":"Common Checkouts & Tutorial Walkthroughs","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs","siteSpaceId":"sitesp_xrvOD","description":"Step-by-step walkthroughs for common checkout tasks in the SimpleSpa POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"}]},{"id":"9g64ers5LtM7SaVdxnl2","title":"Accepting Multiple Payments","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/accepting-multiple-payments","siteSpaceId":"sitesp_xrvOD","description":"Split a checkout across several payments or cards by recording the cart on the client's balance and collecting in parts.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"E1Ub1mSZIl87nxrKZppx","title":"Using Gift Certificates in Checkout","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/using-gift-certificates-in-checkout","siteSpaceId":"sitesp_xrvOD","description":"Apply a gift certificate or gift card to a checkout, in full or for a custom amount.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"YXC9GoxVWOdTZIjL9Lcr","title":"Accepting Appointment Deposits","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/accepting-appointment-deposits","siteSpaceId":"sitesp_xrvOD","description":"Screenshots of collecting a deposit against an appointment in the POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"B3KisKrgMoJGo9GNeRKC","title":"Adding a Balance to a Client","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/adding-a-balance-to-a-client","siteSpaceId":"sitesp_xrvOD","description":"Where to find instructions for recording and collecting a client balance.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"zgb2xGseJ0g3laQuE8TX","title":"Assigning Staff During Checkout","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/assigning-staff-during-checkout","siteSpaceId":"sitesp_xrvOD","description":"How staff are assigned to services at checkout and how to change the assigned staff member.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"ddtFOWed5xqHbdTEeQN2","title":"Prompting and Collecting Tips","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/prompting-and-collecting-tips","siteSpaceId":"sitesp_xrvOD","description":"Add tips in the POS by percentage or amount, show an on-screen tip prompt, send a prompt to the terminal, or add a tip-only line item.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"P6hUPzzi0WkHHhPtrOPP","title":"Applying Discounts During Checkout","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/applying-discounts-during-checkout","siteSpaceId":"sitesp_xrvOD","description":"Apply a preset, custom percentage, fixed-amount or saved discount profile to a cart in the POS, and remove a discount.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"azWD2n8UB7BlHiO4BexZ","title":"Applying Notes & Change Calculator","pathname":"/simplespa-documentation/daily-operations/pos/common-checkouts-and-tutorial-walkthroughs/applying-notes-and-change-calculator","siteSpaceId":"sitesp_xrvOD","description":"Add notes to a transaction receipt and use the change calculator for cash payments in the POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"POS"},{"label":"Common Checkouts & Tutorial Walkthroughs"}]},{"id":"jyV38HAzgBObGitxI6ML","title":"Hardware","pathname":"/simplespa-documentation/daily-operations/hardware","siteSpaceId":"sitesp_xrvOD","description":"Guides for setting up receipt printers, cash drawers, barcode scanning, and POS terminals with SimpleSpa.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"3sRB8zWq7MZaUAu5a9ge","title":"Receipt Printing","pathname":"/simplespa-documentation/daily-operations/hardware/receipt-printing","siteSpaceId":"sitesp_xrvOD","description":"Printing a receipt (regular printer)","breadcrumbs":[{"label":"Daily operations"},{"label":"Hardware"}]},{"id":"cxyPjImzJMwcRxc2RN9p","title":"Thermal Receipt","pathname":"/simplespa-documentation/daily-operations/hardware/thermal-receipt","siteSpaceId":"sitesp_xrvOD","description":"Printing a receipt (thermal printer)","breadcrumbs":[{"label":"Daily operations"},{"label":"Hardware"}]},{"id":"gQb4nyr6Jzd46WjVxpJd","title":"Receipt Printer Setup","pathname":"/simplespa-documentation/daily-operations/hardware/receipt-printer-setup","siteSpaceId":"sitesp_xrvOD","description":"Browser print settings for receipt printers in Firefox, Chrome, and Safari, plus AirPrint notes.","breadcrumbs":[{"label":"Daily operations"},{"label":"Hardware"}]},{"id":"F31r3SrlHSErDHaQQ6cF","title":"Cash drawer / Till","pathname":"/simplespa-documentation/daily-operations/hardware/cash-drawer-till","siteSpaceId":"sitesp_xrvOD","description":"Using a printer-connected cash drawer with SimpleSpa, including setup steps for Star TSP100/TSP113/TSP143 printers.","breadcrumbs":[{"label":"Daily operations"},{"label":"Hardware"}]},{"id":"k40IxuVc4D0eNJFD3i2B","title":"Barcode Scanning","pathname":"/simplespa-documentation/daily-operations/hardware/barcode-scanning","siteSpaceId":"sitesp_xrvOD","description":"How to scan product barcodes and QR codes in the POS using your device camera or a USB scanner.","breadcrumbs":[{"label":"Daily operations"},{"label":"Hardware"}]},{"id":"UMBxdcRQdcKg4Y75uo9v","title":"POS Terminal","pathname":"/simplespa-documentation/daily-operations/hardware/pos-terminal","siteSpaceId":"sitesp_xrvOD","description":"How to add a certified POS terminal from SimpleSpa's partner processor so you can take card payments in the POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"Hardware"}]},{"id":"vWpo7JwxR1bC4MZmGB6w","title":"Clients","pathname":"/simplespa-documentation/daily-operations/clients","siteSpaceId":"sitesp_xrvOD","description":"Add, edit and merge client profiles, and find each client's files, images, notes, appointments, transactions, packages and forms.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"ff9XDCkUaJtBNzml4xsr","title":"Managing Clients","pathname":"/simplespa-documentation/daily-operations/clients/managing-clients","siteSpaceId":"sitesp_xrvOD","description":"Add and edit clients, save a credit card on file, and merge duplicate client profiles.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"M2rW9vDfYleS0bg9aTtg","title":"Files","pathname":"/simplespa-documentation/daily-operations/clients/files","siteSpaceId":"sitesp_xrvOD","description":"The Files tab in a client's profile.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"1II3cndaSMYEXGyorjXY","title":"Images","pathname":"/simplespa-documentation/daily-operations/clients/images","siteSpaceId":"sitesp_xrvOD","description":"The Images tab in a client's profile.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"fMMkfLGLrGj76U9AiV2u","title":"Notes","pathname":"/simplespa-documentation/daily-operations/clients/notes","siteSpaceId":"sitesp_xrvOD","description":"View and edit all of a client's appointment notes in one place.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"nuWMit2RJwcpG4orfvvf","title":"Appointments","pathname":"/simplespa-documentation/daily-operations/clients/appointments","siteSpaceId":"sitesp_xrvOD","description":"See every booking a client has in the system from the client's Appointments tab.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"L9enCAvoSqThioy396gv","title":"Transactions","pathname":"/simplespa-documentation/daily-operations/clients/transactions","siteSpaceId":"sitesp_xrvOD","description":"See every line item a client purchased through the SimpleSpa POS from the client's Transactions tab.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"x2mbeQNjVwBCxJ42FjpJ","title":"Packages","pathname":"/simplespa-documentation/daily-operations/clients/packages","siteSpaceId":"sitesp_xrvOD","description":"View a client's packages, edit package balances and see package uses from the client's Packages tab.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"4sTJfY0nMYYA95w0tkPP","title":"Forms","pathname":"/simplespa-documentation/daily-operations/clients/forms","siteSpaceId":"sitesp_xrvOD","description":"View or download a client's completed forms from the client's Forms tab.","breadcrumbs":[{"label":"Daily operations"},{"label":"Clients"}]},{"id":"zx2XZ5NaMctmYgJ42MDt","title":"Services","pathname":"/simplespa-documentation/daily-operations/services","siteSpaceId":"sitesp_xrvOD","description":"Set up service categories and services, their fields and settings, forms and resources.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"BJa0EQ7c0qhYSiOSdYlD","title":"Managing Services","pathname":"/simplespa-documentation/daily-operations/services/managing-services","siteSpaceId":"sitesp_xrvOD","description":"Add, edit and remove service categories, and add and edit services.","breadcrumbs":[{"label":"Daily operations"},{"label":"Services"}]},{"id":"q4DH0F9tkYkFC2uLtZDS","title":"Fields and Service Settings","pathname":"/simplespa-documentation/daily-operations/services/fields-and-service-settings","siteSpaceId":"sitesp_xrvOD","description":"Fields and Settings available per Service","breadcrumbs":[{"label":"Daily operations"},{"label":"Services"}]},{"id":"CYbIxge5XBTtBTnwEF9u","title":"Adding Forms to Services","pathname":"/simplespa-documentation/daily-operations/services/adding-forms-to-services","siteSpaceId":"sitesp_xrvOD","description":"Attach one or more existing forms to a service so they are included with its appointments.","breadcrumbs":[{"label":"Daily operations"},{"label":"Services"}]},{"id":"nWIu8PFnEVXH2Nr18Y0F","title":"Assigning Resources to a Service","pathname":"/simplespa-documentation/daily-operations/services/assigning-resources-to-a-service","siteSpaceId":"sitesp_xrvOD","description":"Require a resource such as a room, machine or piece of equipment for a service to avoid double bookings.","breadcrumbs":[{"label":"Daily operations"},{"label":"Services"}]},{"id":"l9B8hZyvEsIt5tyGNhxI","title":"Products","pathname":"/simplespa-documentation/daily-operations/products","siteSpaceId":"sitesp_xrvOD","description":"Set up and manage the retail products you sell, including categories, inventory, orders and vendors.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"WpIPFaxMfuwDiFIeKIdL","title":"Managing Products","pathname":"/simplespa-documentation/daily-operations/products/managing-products","siteSpaceId":"sitesp_xrvOD","description":"Add and edit product categories, products and product images.","breadcrumbs":[{"label":"Daily operations"},{"label":"Products"}]},{"id":"jO66C9IlIniq6buuZssO","title":"Product Fields and Settings","pathname":"/simplespa-documentation/daily-operations/products/product-fields-and-settings","siteSpaceId":"sitesp_xrvOD","description":"Fields and Settings available per Product","breadcrumbs":[{"label":"Daily operations"},{"label":"Products"}]},{"id":"HimRhP2nhVs63t4wpZLu","title":"Assign a Tax Rate to All Products","pathname":"/simplespa-documentation/daily-operations/products/assign-a-tax-rate-to-all-products","siteSpaceId":"sitesp_xrvOD","description":"Apply one tax rate to all of your existing products at once.","breadcrumbs":[{"label":"Daily operations"},{"label":"Products"}]},{"id":"m7HoRTJ88jR5QYpeuy36","title":"Inventory","pathname":"/simplespa-documentation/daily-operations/products/inventory","siteSpaceId":"sitesp_xrvOD","description":"Track stock for each product and record inventory purchases and adjustments.","breadcrumbs":[{"label":"Daily operations"},{"label":"Products"}]},{"id":"gIpjskPsmccR4oINNAX9","title":"Orders","pathname":"/simplespa-documentation/daily-operations/products/orders","siteSpaceId":"sitesp_xrvOD","description":"Create multi-product orders from a vendor and apply them to your inventory.","breadcrumbs":[{"label":"Daily operations"},{"label":"Products"}]},{"id":"z402eLi3uea11Yi5KlJx","title":"Vendors","pathname":"/simplespa-documentation/daily-operations/products/vendors","siteSpaceId":"sitesp_xrvOD","description":"Add and manage the vendors you buy products from.","breadcrumbs":[{"label":"Daily operations"},{"label":"Products"}]},{"id":"yDTIuFXkLsaRdSibyM2c","title":"Gift Cards","pathname":"/simplespa-documentation/daily-operations/gift-cards","siteSpaceId":"sitesp_xrvOD","description":"Create, sell, send, redeem, reload and track gift cards and gift certificates.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"py3qzLgzEjEfOEGlgNdM","title":"Gift Cards & Gift Certificates","pathname":"/simplespa-documentation/daily-operations/gift-cards/gift-cards-and-gift-certificates","siteSpaceId":"sitesp_xrvOD","description":"Create gift certificates and set their name, cost, value, expiry and online options.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"aR03fhajboheycgKPeYx","title":"Selling Gift Cards/Certificates","pathname":"/simplespa-documentation/daily-operations/gift-cards/selling-gift-cards-certificates","siteSpaceId":"sitesp_xrvOD","description":"Sell a gift card or gift certificate in the SimpleSpa POS, with a custom code or amount if needed.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"z94TilJzSQOqeBYZBstf","title":"Sending Gift Cards/Certificates","pathname":"/simplespa-documentation/daily-operations/gift-cards/sending-gift-cards-certificates","siteSpaceId":"sitesp_xrvOD","description":"Print or email a gift card or gift certificate to your client after the sale.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"3b13BJrSjE18cGu1svHv","title":"Using Gift Cards/Certificates","pathname":"/simplespa-documentation/daily-operations/gift-cards/using-gift-cards-certificates","siteSpaceId":"sitesp_xrvOD","description":"Redeem a gift card or gift certificate at checkout and extend an expired one.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"8ckEIERBMQlm61DZeKcC","title":"Reloading Gift Cards/Certificates","pathname":"/simplespa-documentation/daily-operations/gift-cards/reloading-gift-cards-certificates","siteSpaceId":"sitesp_xrvOD","description":"Add a new amount to an existing gift card's balance in the SimpleSpa POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"LeDpIlCDFP0T7fiKvIKF","title":"Viewing Gift Card/Certificate Balance","pathname":"/simplespa-documentation/daily-operations/gift-cards/viewing-gift-card-certificate-balance","siteSpaceId":"sitesp_xrvOD","description":"Four ways to check the current balance of a gift card or gift certificate.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"ajCJscWvOCjxGeeeB8y9","title":"Viewing Gift Card/Certificate History","pathname":"/simplespa-documentation/daily-operations/gift-cards/viewing-gift-card-certificate-history","siteSpaceId":"sitesp_xrvOD","description":"See the redemption history of a gift card or gift certificate.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"igAgCdiX4toIz68mJ9D0","title":"Apple Wallet","pathname":"/simplespa-documentation/daily-operations/gift-cards/apple-wallet","siteSpaceId":"sitesp_xrvOD","description":"Clients can save SimpleSpa gift certificates to Apple Wallet and redeem them by QR code at checkout.","breadcrumbs":[{"label":"Daily operations"},{"label":"Gift Cards"}]},{"id":"iXsBdoSlNfcdvSm357zA","title":"Packages","pathname":"/simplespa-documentation/daily-operations/packages","siteSpaceId":"sitesp_xrvOD","description":"Create, sell and redeem service packages, adjust client package balances and set up memberships.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"ZMg7sSDBvY3PQICWMUdV","title":"Managing Packages","pathname":"/simplespa-documentation/daily-operations/packages/managing-packages","siteSpaceId":"sitesp_xrvOD","description":"Add and edit service packages, including services, credit quantity, price and expiration.","breadcrumbs":[{"label":"Daily operations"},{"label":"Packages"}]},{"id":"njU9n33txVHhwpOTq4E4","title":"Selling Packages","pathname":"/simplespa-documentation/daily-operations/packages/selling-packages","siteSpaceId":"sitesp_xrvOD","description":"Sell a package to a client using the Packages tab in the SimpleSpa POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"Packages"}]},{"id":"b5m3BxzBsO5ix0GVE96K","title":"Redeeming Packages","pathname":"/simplespa-documentation/daily-operations/packages/redeeming-packages","siteSpaceId":"sitesp_xrvOD","description":"Package Redemption","breadcrumbs":[{"label":"Daily operations"},{"label":"Packages"}]},{"id":"aPi846R3rXA9FeQKPdlc","title":"Manually Adjusting a Client's Package Balance","pathname":"/simplespa-documentation/daily-operations/packages/manually-adjusting-a-clients-package-balance","siteSpaceId":"sitesp_xrvOD","description":"Change the remaining package credits for a client from their profile.","breadcrumbs":[{"label":"Daily operations"},{"label":"Packages"}]},{"id":"xfPkcVy1CB1q4Szfih56","title":"Memberships","pathname":"/simplespa-documentation/daily-operations/packages/memberships","siteSpaceId":"sitesp_xrvOD","description":"Create recurring memberships with packages, discounts and a payment profile, and manage client memberships.","breadcrumbs":[{"label":"Daily operations"},{"label":"Packages"}]},{"id":"4cA9LhudJjo8iYlpG1mP","title":"Forms","pathname":"/simplespa-documentation/daily-operations/forms","siteSpaceId":"sitesp_xrvOD","description":"Create intake, questionnaire and consent forms, assign them to services and send them to clients.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"ewt5oXjncPL697Xz7WZR","title":"Managing Forms","pathname":"/simplespa-documentation/daily-operations/forms/managing-forms","siteSpaceId":"sitesp_xrvOD","description":"Add and edit custom intake forms, questionnaires and consent forms with client signatures.","breadcrumbs":[{"label":"Daily operations"},{"label":"Forms"}]},{"id":"Bbk8WgAeOC4SR86dm0JI","title":"Additional Settings","pathname":"/simplespa-documentation/daily-operations/forms/additional-settings","siteSpaceId":"sitesp_xrvOD","description":"Optional form settings, including private forms, prompt once and copying a form.","breadcrumbs":[{"label":"Daily operations"},{"label":"Forms"}]},{"id":"URJAVxGCNNdIRr1CmvOI","title":"Additional Questions (Form Editor)","pathname":"/simplespa-documentation/daily-operations/forms/additional-questions-form-editor","siteSpaceId":"sitesp_xrvOD","description":"The question and field types you can add to a SimpleSpa form.","breadcrumbs":[{"label":"Daily operations"},{"label":"Forms"}]},{"id":"XvhqYXHILnRIviKiPLLv","title":"Assigning to a Service","pathname":"/simplespa-documentation/daily-operations/forms/assigning-to-a-service","siteSpaceId":"sitesp_xrvOD","description":"Assign forms to the services that need them, one service at a time or in bulk from the Forms page.","breadcrumbs":[{"label":"Daily operations"},{"label":"Forms"}]},{"id":"bblGlkB8V03HWFxUJ2o9","title":"Sending a Form","pathname":"/simplespa-documentation/daily-operations/forms/sending-a-form","siteSpaceId":"sitesp_xrvOD","description":"Send form links to clients automatically by email and review completed forms in the appointment.","breadcrumbs":[{"label":"Daily operations"},{"label":"Forms"}]},{"id":"qjfktKQuGHwrVWFnFGzX","title":"Discounts","pathname":"/simplespa-documentation/daily-operations/discounts","siteSpaceId":"sitesp_xrvOD","description":"Create discount profiles and apply them to clients in the POS.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"W7gMYxpD1HW9NwDaTDnD","title":"Managing Discounts","pathname":"/simplespa-documentation/daily-operations/discounts/managing-discounts","siteSpaceId":"sitesp_xrvOD","description":"Create and edit discount profiles, such as a VIP discount for a group of clients.","breadcrumbs":[{"label":"Daily operations"},{"label":"Discounts"}]},{"id":"dCaeVFTisY7OJNx0LHKd","title":"Applying Discounts","pathname":"/simplespa-documentation/daily-operations/discounts/applying-discounts","siteSpaceId":"sitesp_xrvOD","description":"Assign a discount profile to a client, or apply one to a single sale in the POS.","breadcrumbs":[{"label":"Daily operations"},{"label":"Discounts"}]},{"id":"iOkErb8DneY0N8ntfmJR","title":"Expenses","pathname":"/simplespa-documentation/daily-operations/expenses","siteSpaceId":"sitesp_xrvOD","description":"Track simple business expenses and view them in reports.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"1IZybLEhzk7oy39GCTaV","title":"Managing Expenses","pathname":"/simplespa-documentation/daily-operations/expenses/managing-expenses","siteSpaceId":"sitesp_xrvOD","description":"Add and delete simple business expenses and view them in the Expenses report.","breadcrumbs":[{"label":"Daily operations"},{"label":"Expenses"}]},{"id":"zIG23opNqVohG3X3pvYF","title":"Staff","pathname":"/simplespa-documentation/daily-operations/staff","siteSpaceId":"sitesp_xrvOD","description":"Add and manage staff, their schedules, commissions, specialties, breaks, clock in/out and login access.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"Qq2PBEK7p1VTKEDCkyZ1","title":"Managing Staff","pathname":"/simplespa-documentation/daily-operations/staff/managing-staff","siteSpaceId":"sitesp_xrvOD","description":"Add, edit and export staff members on the Staff page.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"ClUaN5mvLOlwEJClpWsS","title":"Fields and Settings","pathname":"/simplespa-documentation/daily-operations/staff/fields-and-settings","siteSpaceId":"sitesp_xrvOD","description":"Fields and settings available for each staff member/provider.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"UiDZuiFJYufqiOJkREK7","title":"Calendar","pathname":"/simplespa-documentation/daily-operations/staff/calendar","siteSpaceId":"sitesp_xrvOD","description":"Add an external calendar, such as Google Calendar, so its appointments show as blocks in SimpleSpa.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"73Bwr7f96gx3MqoD5Ora","title":"Commissions Tab","pathname":"/simplespa-documentation/daily-operations/staff/commissions-tab","siteSpaceId":"sitesp_xrvOD","description":"Set commission percentages per service category for a staff member.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"0FIatWydX3qN3omgiKTw","title":"Weekly Schedule Tab","pathname":"/simplespa-documentation/daily-operations/staff/weekly-schedule-tab","siteSpaceId":"sitesp_xrvOD","description":"Override a staff member's regular schedule for a specific week.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"lYgswrNDgHuajWH8JVnM","title":"Block Hours on Calendar","pathname":"/simplespa-documentation/daily-operations/staff/block-hours-on-calendar","siteSpaceId":"sitesp_xrvOD","description":"Block out hours in a staff member's day with a block or a custom weekly schedule.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"N27dMq5tDJWbR0Q9Si5C","title":"Breaks Tab","pathname":"/simplespa-documentation/daily-operations/staff/breaks-tab","siteSpaceId":"sitesp_xrvOD","description":"Set fixed breaks for a staff member.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"3GMJ7tQTILar2O2DcmlU","title":"Clock In/Out Tab","pathname":"/simplespa-documentation/daily-operations/staff/clock-in-out-tab","siteSpaceId":"sitesp_xrvOD","description":"Review, add, edit and remove a staff member's clock in/out hours.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"7IxdvxkGtkhJaac2OPVH","title":"How to Clock In/Out","pathname":"/simplespa-documentation/daily-operations/staff/how-to-clock-in-out","siteSpaceId":"sitesp_xrvOD","description":"How staff clock in and out of SimpleSpa from the dashboard.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"CZ7Icdr0IYjoLXZyhrzC","title":"Assigning Specialties","pathname":"/simplespa-documentation/daily-operations/staff/assigning-specialties","siteSpaceId":"sitesp_xrvOD","description":"Assign service categories (specialties) to staff so they are bookable online for those services.","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"ente62jWj829egRNVc9z","title":"Staff Login","pathname":"/simplespa-documentation/daily-operations/staff/staff-login","siteSpaceId":"sitesp_xrvOD","description":"Allow your staff to login and manage their schedule","breadcrumbs":[{"label":"Daily operations"},{"label":"Staff"}]},{"id":"d7mG222dLYf2oIJqOtdJ","title":"Users","pathname":"/simplespa-documentation/daily-operations/users","siteSpaceId":"sitesp_xrvOD","description":"Add and manage the users who log in to your SimpleSpa account, and the roles that control what they can do.","breadcrumbs":[{"label":"Daily operations"}]},{"id":"75orTmOkZeLzW11bim4V","title":"Account Security","pathname":"/simplespa-documentation/daily-operations/users/account-security","siteSpaceId":"sitesp_xrvOD","icon":"shield-halved","description":"Change your password and protect your account with 2-step sign-in using a text message or an authenticator app.","breadcrumbs":[{"label":"Daily operations"},{"label":"Users"}]},{"id":"sCajX8OCEkLwydvdWeet","title":"Managing Users","pathname":"/simplespa-documentation/daily-operations/users/managing-users","siteSpaceId":"sitesp_xrvOD","description":"Add and edit the users who can log in to your SimpleSpa account.","breadcrumbs":[{"label":"Daily operations"},{"label":"Users"}]},{"id":"XHoIw5XE1wN2dauCOFTQ","title":"User Roles","pathname":"/simplespa-documentation/daily-operations/users/user-roles","siteSpaceId":"sitesp_xrvOD","description":"What each SimpleSpa user role can access, from Viewer to Admin.","breadcrumbs":[{"label":"Daily operations"},{"label":"Users"}]},{"id":"CT0BqnCsrGYzvj7Yufn8","title":"User Password","pathname":"/simplespa-documentation/daily-operations/users/user-password","siteSpaceId":"sitesp_xrvOD","description":"","breadcrumbs":[{"label":"Daily operations"},{"label":"Users"}]},{"id":"GowcForSfjZr4LTS8H3T","title":"Reports","pathname":"/simplespa-documentation/reports-and-marketing/reports","siteSpaceId":"sitesp_xrvOD","icon":"chart-line","description":"How the Reports page works, the date range control, headline tiles, charts, CSV downloads and printing.","breadcrumbs":[{"label":"Reports & marketing"}]},{"id":"81XNjUEf0owQiyG9uPL3","title":"Revenue & Sales Reports","pathname":"/simplespa-documentation/reports-and-marketing/reports/revenue-and-sales-reports","siteSpaceId":"sitesp_xrvOD","icon":"sack-dollar","description":"Revenue, transactions, services, popular services, products and busiest hours.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Reports","icon":"chart-line"}]},{"id":"iyklabRPqyDeyHn7rXFW","title":"Forecast","pathname":"/simplespa-documentation/reports-and-marketing/reports/forecast","siteSpaceId":"sitesp_xrvOD","icon":"chart-mixed","description":"See projected revenue and appointments for next month or the rest of this month, with a likely range and confidence rating.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Reports","icon":"chart-line"}]},{"id":"WnN47pnk0jmZkUPy3tlF","title":"Client Reports","pathname":"/simplespa-documentation/reports-and-marketing/reports/client-reports","siteSpaceId":"sitesp_xrvOD","icon":"users","description":"New clients, retention, client revenue and birthdays.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Reports","icon":"chart-line"}]},{"id":"7hYmnORQCZIs6UPdZOcm","title":"Client At-Risk","pathname":"/simplespa-documentation/reports-and-marketing/reports/client-at-risk","siteSpaceId":"sitesp_xrvOD","icon":"user-clock","description":"Find regular clients who are overdue for their next visit, ranked by how much they're worth, and win them back.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Reports","icon":"chart-line"}]},{"id":"c9vuigSioExSzfnnmNAE","title":"Staff Reports","pathname":"/simplespa-documentation/reports-and-marketing/reports/staff-reports","siteSpaceId":"sitesp_xrvOD","icon":"user-tie","description":"Sales, tips, clients served, rebooking and client lists for each staff member.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Reports","icon":"chart-line"}]},{"id":"O3wc17yVDTKa0RapGjdy","title":"Marketing","pathname":"/simplespa-documentation/reports-and-marketing/marketing","siteSpaceId":"sitesp_xrvOD","description":"Create and send marketing campaigns to your clients by email and text message.","breadcrumbs":[{"label":"Reports & marketing"}]},{"id":"0X5dapPzfVAaTS6PB9Ej","title":"Campaigns","pathname":"/simplespa-documentation/reports-and-marketing/marketing/campaigns","siteSpaceId":"sitesp_xrvOD","icon":"bullhorn","description":"See all your marketing campaigns, their status and results, and duplicate a past campaign in one click.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"rOxKcheLE22sOnvnRxpi","title":"Creating a New Campaign","pathname":"/simplespa-documentation/reports-and-marketing/marketing/creating-a-new-campaign","siteSpaceId":"sitesp_xrvOD","icon":"paper-plane","description":"Build a text and/or email campaign in five checklist steps, from choosing who receives it to sending it for review.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"aO2y55uH3r0szbC4wpvv","title":"Email Designer","pathname":"/simplespa-documentation/reports-and-marketing/marketing/email-designer","siteSpaceId":"sitesp_xrvOD","icon":"palette","description":"Design a campaign email by clicking blocks such as headlines, images, buttons and offers, with your brand color and a phone preview.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"MPPgTLy3CF1XtXlp6eRI","title":"Campaign Templates","pathname":"/simplespa-documentation/reports-and-marketing/marketing/campaign-templates","siteSpaceId":"sitesp_xrvOD","icon":"copy","description":"Start a campaign from one of 15 ready-made templates for win-backs, occasions, offers and updates.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"jRYoRL3D9DYKjp9lliD0","title":"Exporting Clients to Email Tools","pathname":"/simplespa-documentation/reports-and-marketing/marketing/exporting-clients-to-email-tools","siteSpaceId":"sitesp_xrvOD","icon":"file-export","description":"Send a campaign audience to Mailchimp, or download it for Constant Contact, Klaviyo, Brevo or any other email tool.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"3AnQCplfH7hnPRHD61ev","title":"Image Campaign","pathname":"/simplespa-documentation/reports-and-marketing/marketing/image-campaign","siteSpaceId":"sitesp_xrvOD","description":"How to send an image or PDF for your campaign by email if you can't attach it in the marketing tools.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"qbnIaaLa7cXhh1wgSfdb","title":"AI Campaign Generator","pathname":"/simplespa-documentation/reports-and-marketing/marketing/ai-campaign-generator","siteSpaceId":"sitesp_xrvOD","description":"Use AI to generate a campaign subject line, SMS text and promotional email in seconds.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"8PW4LRnwRtS5HumEitPC","title":"Loyalty Points","pathname":"/simplespa-documentation/reports-and-marketing/marketing/loyalty-points","siteSpaceId":"sitesp_xrvOD","icon":"star","description":"Reward clients with points for what they spend, with a bonus for booking online.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Marketing"}]},{"id":"vGcWqqjM2OO9kLIvCXWW","title":"Online Booking","pathname":"/simplespa-documentation/reports-and-marketing/online-booking","siteSpaceId":"sitesp_xrvOD","description":"Set up and manage online booking for your clients.","breadcrumbs":[{"label":"Reports & marketing"}]},{"id":"uOBEzNtizPlsc5JMj26a","title":"Your Custom Booking URL","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/your-custom-booking-url","siteSpaceId":"sitesp_xrvOD","description":"Set up your unique online booking URL and choose your online booking options.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"DY0r6iBGlCtewPYg1LZq","title":"Multiple Bookings","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/multiple-bookings","siteSpaceId":"sitesp_xrvOD","description":"Allow clients to book multiple services online, including parallel bookings with two staff members.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"VoJxLbIcsGQCKCrPHkdw","title":"Accepting Deposits for Bookings","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/accepting-deposits-for-bookings","siteSpaceId":"sitesp_xrvOD","description":"Accept deposits of up to 100% when clients book online, using the Stripe integration.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"LKcIhWHgRGlkmKZ7w8kB","title":"Linking & Embedding Online Booking","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/linking-and-embedding-online-booking","siteSpaceId":"sitesp_xrvOD","description":"Add online booking to your website with a link, button code or embed code.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"RF0Z5yVRe9NYCOiqgofb","title":"Adding a Holiday","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/adding-a-holiday","siteSpaceId":"sitesp_xrvOD","description":"Add recurring or one-time holidays so online booking marks those dates as unavailable.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"e6ayhD8f6RQcv2zDYk01","title":"Waitlist","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/waitlist","siteSpaceId":"sitesp_xrvOD","description":"This feature is in beta and available on request","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"bP9pWs9sENEXYST9WFT7","title":"Limiting How Far Ahead Clients Can Book","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/limiting-how-far-ahead-clients-can-book","siteSpaceId":"sitesp_xrvOD","icon":"calendar-range","description":"Set a maximum advance booking window so clients can't book online too far into the future.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"kHcDrWKjAlrDG2aV2yhk","title":"Custom Theme & Fonts","pathname":"/simplespa-documentation/reports-and-marketing/online-booking/custom-theme-and-fonts","siteSpaceId":"sitesp_xrvOD","icon":"paintbrush","description":"Match your online booking page to your brand with custom colors, fonts, corner styles and CSS for each location.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Online Booking"}]},{"id":"JVFTJ3UHj1PcECIhnxQK","title":"Your Website","pathname":"/simplespa-documentation/reports-and-marketing/website","siteSpaceId":"sitesp_xrvOD","icon":"globe","description":"Your free SimpleSpa business website with online booking built in, plus booking buttons, embed code and a QR code to share.","breadcrumbs":[{"label":"Reports & marketing"}]},{"id":"wdt9YWgvHWQcEzghMVGu","title":"Notifications","pathname":"/simplespa-documentation/reports-and-marketing/notifications","siteSpaceId":"sitesp_xrvOD","description":"Automated email and SMS/text notifications for your clients and staff.","breadcrumbs":[{"label":"Reports & marketing"}]},{"id":"2WRzUyk3mSt8G4DkfkxG","title":"Email Notifications","pathname":"/simplespa-documentation/reports-and-marketing/notifications/email-notifications","siteSpaceId":"sitesp_xrvOD","description":"Customizable email notifications for your clients and staff, and the email tags you can use.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Notifications"}]},{"id":"J0PybMdxkDCOybOL2gNj","title":"SMS/Text Notifications","pathname":"/simplespa-documentation/reports-and-marketing/notifications/sms-text-notifications","siteSpaceId":"sitesp_xrvOD","description":"Customizable SMS/text notifications for clients and staff, supported tags, replies, Sender ID and dedicated numbers.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Notifications"}]},{"id":"TNjOYElQV6XbXgqPntau","title":"SMS Replies & Confirmations","pathname":"/simplespa-documentation/reports-and-marketing/notifications/sms-replies-and-confirmations","siteSpaceId":"sitesp_xrvOD","icon":"comments","description":"See client text replies and appointment confirmations in one place, and mark them as read.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Notifications"}]},{"id":"oJGlQKIywN1GJvVFZSbr","title":"My client didn't get their reminder","pathname":"/simplespa-documentation/reports-and-marketing/notifications/my-client-didnt-get-their-reminder","siteSpaceId":"sitesp_xrvOD","description":"Work through the common reasons an email or text reminder didn't reach a client, from missing contact details to booking too close to the appointment.","breadcrumbs":[{"label":"Reports & marketing"},{"label":"Notifications"}]},{"id":"D9HDJu4484IDvHFUnUKC","title":"Video Walkthroughs","pathname":"/simplespa-documentation/extras/video-walkthroughs","siteSpaceId":"sitesp_xrvOD","description":"Short videos that walk you through common tasks in SimpleSpa.","breadcrumbs":[{"label":"Extras"}]},{"id":"Es6eFFW6Z8xkrIlnOV8A","title":"Creating your first appointment","pathname":"/simplespa-documentation/extras/video-walkthroughs/creating-your-first-appointment","siteSpaceId":"sitesp_xrvOD","description":"Video showing how to create your first appointment in SimpleSpa.","breadcrumbs":[{"label":"Extras"},{"label":"Video Walkthroughs"}]},{"id":"P4nVHdTyZq4eIYM4LAJn","title":"Using the POS & completing an appointment","pathname":"/simplespa-documentation/extras/video-walkthroughs/using-the-pos-and-completing-an-appointment","siteSpaceId":"sitesp_xrvOD","description":"Video showing how to use the POS to check out and complete an appointment.","breadcrumbs":[{"label":"Extras"},{"label":"Video Walkthroughs"}]},{"id":"TZDC5RU5TJDQtioly2Q1","title":"Making a sale without an appointment","pathname":"/simplespa-documentation/extras/video-walkthroughs/making-a-sale-without-an-appointment","siteSpaceId":"sitesp_xrvOD","description":"Video showing how to make a sale in the POS without an appointment.","breadcrumbs":[{"label":"Extras"},{"label":"Video Walkthroughs"}]},{"id":"mY7ZDH798b0GLivlzr4I","title":"Demo Walkthrough","pathname":"/simplespa-documentation/extras/video-walkthroughs/demo-walkthrough","siteSpaceId":"sitesp_xrvOD","description":"A video demo walkthrough of SimpleSpa.","breadcrumbs":[{"label":"Extras"},{"label":"Video Walkthroughs"}]},{"id":"HqsJnp3jnj6XpcxsKfCm","title":"FAQ","pathname":"/simplespa-documentation/extras/faq","siteSpaceId":"sitesp_xrvOD","description":"Answers to common questions about SimpleSpa pricing, setup, online booking, notifications, payments, data and security.","breadcrumbs":[{"label":"Extras"}]},{"id":"A9J2DTsBmt3EAXJdWCYc","title":"Is there anything to install?","pathname":"/simplespa-documentation/extras/faq/is-there-anything-to-install","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa is cloud-based, so there is nothing to install and updates are automatic.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"y3eOzxtt95FGSGhE24mo","title":"Can I import my existing data to SimpleSpa?","pathname":"/simplespa-documentation/extras/faq/can-i-import-my-existing-data-to-simplespa","siteSpaceId":"sitesp_xrvOD","description":"How to bring your existing clients, services and products into SimpleSpa using our import templates.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"vidN4OVeF2gUZomjEsAZ","title":"How much does SimpleSpa cost?","pathname":"/simplespa-documentation/extras/faq/how-much-does-simplespa-cost","siteSpaceId":"sitesp_xrvOD","description":"Start with a free 14-day trial, then choose a SimpleSpa plan.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"dZu3E9VmgUZTwdFp0RiE","title":"Where can I get a SimpleSpa perpetual license?","pathname":"/simplespa-documentation/extras/faq/where-can-i-get-a-simplespa-perpetual-license","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa is available by subscription only.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"ndwrTXmT4DMbZZL3RxzJ","title":"How do I convert my SimpleSpa free trial to a paid subscription?","pathname":"/simplespa-documentation/extras/faq/how-do-i-convert-my-simplespa-free-trial-to-a-paid-subscription","siteSpaceId":"sitesp_xrvOD","description":"Add a credit card under Settings → Billing or use the subscribe now bar to switch from a trial to a paid plan.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"YgtQY9y0W48Ns6MZ6max","title":"What kind of computer do I need?","pathname":"/simplespa-documentation/extras/faq/what-kind-of-computer-do-i-need","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa runs in a modern browser on Mac, PC, laptops and tablets such as the iPad.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"S86kkNiFzDcxuWocevj2","title":"What countries do you support?","pathname":"/simplespa-documentation/extras/faq/what-countries-do-you-support","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa is available globally, with payment processing supported in 41 countries.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"T4EiI4y1kaxY5z8dDFgv","title":"How can I view the timestamp an appointment was created?","pathname":"/simplespa-documentation/extras/faq/how-can-i-view-the-timestamp-an-appointment-was-created","siteSpaceId":"sitesp_xrvOD","description":"Hover over the info icon in the Appointment prompt to see when an appointment or block was created.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"QykDHwEBLXccYgsGZu9i","title":"Do I need to download updates to my computer?","pathname":"/simplespa-documentation/extras/faq/do-i-need-to-download-updates-to-my-computer","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa updates automatically, so you never need to download anything.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"oUpwVNuFqRQxywPpFPA9","title":"Does SimpleSpa have online booking?","pathname":"/simplespa-documentation/extras/faq/does-simplespa-have-online-booking","siteSpaceId":"sitesp_xrvOD","description":"Every SimpleSpa account includes a free online booking page and a widget to link it from your website.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"Je7oVEYzATM1dUoOZVSS","title":"Is online booking in my language?","pathname":"/simplespa-documentation/extras/faq/is-online-booking-in-my-language","siteSpaceId":"sitesp_xrvOD","description":"Online booking automatically appears in your client's browser language.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"KCkFbJnGhfxAiL2Jmsqj","title":"How does SimpleSpa handle double booking for online appointments?","pathname":"/simplespa-documentation/extras/faq/how-does-simplespa-handle-double-booking-for-online-appointments","siteSpaceId":"sitesp_xrvOD","description":"How SimpleSpa checks availability so online clients cannot book a time slot that is already taken.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"9JcZ3Qe3IeWxzjz9wpRp","title":"Does SimpleSpa send appointment reminders?","pathname":"/simplespa-documentation/extras/faq/does-simplespa-send-appointment-reminders","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa automatically emails clients a reminder 24 hours before their appointment.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"KsoLPRMweZuuhzaW1eu2","title":"Does SimpleSpa send SMS/Text reminders?","pathname":"/simplespa-documentation/extras/faq/does-simplespa-send-sms-text-reminders","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa can send automated SMS/Text appointment reminders and confirmations to your clients and staff.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"CDZaj1Y5qpvkdCQNjKXm","title":"How much do SMS/Text notifications cost?","pathname":"/simplespa-documentation/extras/faq/how-much-do-sms-text-notifications-cost","siteSpaceId":"sitesp_xrvOD","description":"SMS/Text appointment notifications cost $5 (USD) per staff member per month, or $5 (USD) per month for a 100-message bundle where premium SMS isn't supported.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"iW8H5CpRAlE1ovcKo111","title":"How can I add SMS/Text Notifications to my account?","pathname":"/simplespa-documentation/extras/faq/how-can-i-add-sms-text-notifications-to-my-account","siteSpaceId":"sitesp_xrvOD","description":"Active subscribers can add an SMS plan through the SimpleSpa Contact Page or by email.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"BpRKgo1sKQtwV2ux0966","title":"Are the SimpleSpa Marketing Tools included in my plan?","pathname":"/simplespa-documentation/extras/faq/are-the-simplespa-marketing-tools-included-in-my-plan","siteSpaceId":"sitesp_xrvOD","description":"Marketing tools are included for all SimpleSpa subscribers; sending SMS and email campaigns from SimpleSpa is quoted per campaign.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"sErEpyzIqu3ZcHnhqHiQ","title":"I already pay for SMS notifications. Is SMS marketing included in my package?","pathname":"/simplespa-documentation/extras/faq/i-already-pay-for-sms-notifications.-is-sms-marketing-included-in-my-package","siteSpaceId":"sitesp_xrvOD","description":"SMS notification plans cover automated appointment notifications only; marketing SMS is charged separately per campaign.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"3r9nmvs2wK7EUIN7hZVR","title":"What businesses can use SimpleSpa?","pathname":"/simplespa-documentation/extras/faq/what-businesses-can-use-simplespa","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa works for any business that runs on appointments, from salons and spas to medical, fitness and service businesses.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"XgcCRf1zxsPGn1iA3mnA","title":"Can I brand SimpleSpa with my logo?","pathname":"/simplespa-documentation/extras/faq/can-i-brand-simplespa-with-my-logo","siteSpaceId":"sitesp_xrvOD","description":"Add your logo to your online booking page and email reminders, and customize your notification wording.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"0TJnjJpY54h84cLLlilm","title":"Can I process Credit Cards with SimpleSpa?","pathname":"/simplespa-documentation/extras/faq/can-i-process-credit-cards-with-simplespa","siteSpaceId":"sitesp_xrvOD","description":"Process credit cards in person with a wireless terminal (USA and Canada) or online through Stripe in over 41 countries.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"uhQ8yt6J39nbwf6YWll1","title":"What type of credit card integration does SimpleSpa support?","pathname":"/simplespa-documentation/extras/faq/what-type-of-credit-card-integration-does-simplespa-support","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa supports Card Not Present (Stripe) and Card Present (certified terminal) credit card integrations.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"oHWYKijFeh1PCnSHcVc0","title":"How can I disable Credit Card Auto-fill in Chrome?","pathname":"/simplespa-documentation/extras/faq/how-can-i-disable-credit-card-auto-fill-in-chrome","siteSpaceId":"sitesp_xrvOD","description":"How to turn off Chrome's saved payment method auto-fill.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"VszFdtNIJPYOZt0zdpSP","title":"Do plans have a minimum contract?","pathname":"/simplespa-documentation/extras/faq/do-plans-have-a-minimum-contract","siteSpaceId":"sitesp_xrvOD","description":"Monthly plans can be canceled anytime; annual plans are paid upfront for 12 months.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"X3MEM36yD1m0LEWity3o","title":"Can I downgrade my plan?","pathname":"/simplespa-documentation/extras/faq/can-i-downgrade-my-plan","siteSpaceId":"sitesp_xrvOD","description":"Contact the SimpleSpa team at least 1 day before your billing cycle ends to change your plan.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"xT6AH0pKwiMv3QClWeqX","title":"I am trying to log in but it redirects to SimpleSpa.com","pathname":"/simplespa-documentation/extras/faq/i-am-trying-to-log-in-but-it-redirects-to-simplespa.com","siteSpaceId":"sitesp_xrvOD","description":"Fix login redirects to SimpleSpa.com by clearing an invalid browser session.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"ptnaxBd9hP1DuCHSfSSt","title":"Does SimpleSpa support parallel bookings?","pathname":"/simplespa-documentation/extras/faq/does-simplespa-support-parallel-bookings","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa uses sequential online bookings by default; parallel bookings can be enabled by support.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"1BTbJVPhlZkXJzLCI0X8","title":"Does SimpleSpa support multiple business locations?","pathname":"/simplespa-documentation/extras/faq/does-simplespa-support-multiple-business-locations","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa supports multiple locations, each with its own free online booking page.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"p8f4BBXKEZBoFZcBtUkk","title":"My online booking hours show different availability than what I have set in the staff page","pathname":"/simplespa-documentation/extras/faq/my-online-booking-hours-show-different-availability-than-what-i-have-set-in-the-staff-page","siteSpaceId":"sitesp_xrvOD","description":"Online booking slots depend on service duration, business location hours and staff hours.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"B5BOgkUmMhHGF7QoKTk7","title":"My staff will work a different schedule on a specific date. Can SimpleSpa handle this?","pathname":"/simplespa-documentation/extras/faq/my-staff-will-work-a-different-schedule-on-a-specific-date.-can-simplespa-handle-this","siteSpaceId":"sitesp_xrvOD","description":"Set a custom schedule for a staff member for any selected week from the Weekly Schedule/Roster tab.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"DanHH0F4nMH8WcM5jjrw","title":"My online booking is not showing availability although I am available in my calendar","pathname":"/simplespa-documentation/extras/faq/my-online-booking-is-not-showing-availability-although-i-am-available-in-my-calendar","siteSpaceId":"sitesp_xrvOD","description":"Troubleshoot missing online booking availability by checking staff hours, location hours, breaks, blocks, holidays and service duration.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"sm3VKihGxLOxgJaS9jYu","title":"My online booking page doesn't show some or all of my services","pathname":"/simplespa-documentation/extras/faq/my-online-booking-page-doesnt-show-some-or-all-of-my-services","siteSpaceId":"sitesp_xrvOD","description":"Make services appear on online booking by assigning service categories to staff and checking Show Online for staff and services.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"h9IRMeqTakGsPCcg5evP","title":"Google Analytics","pathname":"/simplespa-documentation/extras/faq/google-analytics","siteSpaceId":"sitesp_xrvOD","description":"Add your Google Analytics Measurement ID to track visits to your SimpleSpa online booking page.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"06OzuiuPgpLWLEnSDWUM","title":"Admin Backup","pathname":"/simplespa-documentation/extras/faq/admin-backup","siteSpaceId":"sitesp_xrvOD","description":"How to export your SimpleSpa data (logs, reports, clients, products, services and gift certificates) to CSV/Excel for backup.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"aiPB5iVqXGBVLDCoO3ha","title":"I am a third party processor/reseller, can I work with SimpleSpa?","pathname":"/simplespa-documentation/extras/faq/i-am-a-third-party-processor-reseller-can-i-work-with-simplespa","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa only works with payment integrations it has certified; it does not partner with third-party processors or resellers.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"QB8bZAsfnDIsTuDMb7qa","title":"SimpleSpa HIPAA","pathname":"/simplespa-documentation/extras/faq/simplespa-hipaa","siteSpaceId":"sitesp_xrvOD","description":"How SimpleSpa protects ePHI and when you need a Business Associate Agreement (BAA) under HIPAA.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"8OdH8gmnS657LPbkcm84","title":"How does SimpleSpa transmit data securely?","pathname":"/simplespa-documentation/extras/faq/how-does-simplespa-transmit-data-securely","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa uses TLS encryption and layered monitoring to protect data in transit.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"5rtOqOjCGNci6WL7VX7D","title":"How is the data on the SimpleSpa network protected?","pathname":"/simplespa-documentation/extras/faq/how-is-the-data-on-the-simplespa-network-protected","siteSpaceId":"sitesp_xrvOD","description":"How SimpleSpa monitors and defends its network against threats such as hackers, data breaches and DDoS attacks.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"uu7Mi6IQc6EB75KBMTLL","title":"Can you provide me with more information about your data centers?","pathname":"/simplespa-documentation/extras/faq/can-you-provide-me-with-more-information-about-your-data-centers","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa is hosted in secure Tier 4 data centers in Washington and, for European clients, Frankfurt.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"R7i9gruHrvG5ZGiq0L4M","title":"SimpleSpa iOS","pathname":"/simplespa-documentation/extras/faq/simplespa-ios","siteSpaceId":"sitesp_xrvOD","description":"SimpleSpa is a web app that works on iPhone, iPad and Android devices.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"vZptKSCTwG0Q4LiUDfLL","title":"Online Booking App","pathname":"/simplespa-documentation/extras/faq/online-booking-app","siteSpaceId":"sitesp_xrvOD","description":"Your clients can install your online booking page on their phone or computer like an app, with no app store needed.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"WTArX89rq8OXsNztTfub","title":"SimpleSpa won't load: change your DNS to Cloudflare or Google","pathname":"/simplespa-documentation/extras/faq/simplespa-wont-load-change-your-dns-to-cloudflare-or-google","siteSpaceId":"sitesp_xrvOD","description":"If SimpleSpa won't load on one network or device, switch your DNS to Cloudflare (1.1.1.1) or Google (8.8.8.8) to fix most connection problems.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"el8830QhthS9sQiRehbL","title":"Managing your SimpleSpa subscription and billing","pathname":"/simplespa-documentation/extras/faq/managing-your-simplespa-subscription-and-billing","siteSpaceId":"sitesp_xrvOD","description":"Add or change the card or bank account that pays for SimpleSpa, see your invoices, and what to do if a payment fails.","breadcrumbs":[{"label":"Extras"},{"label":"FAQ"}]},{"id":"2Vzw9kEdrCpsYuwYK5js","title":"About Scheduling Software","pathname":"/simplespa-documentation/extras/scheduling-software","siteSpaceId":"sitesp_xrvOD","description":"What scheduling software is and how it helps salons, spas, medical spas and microblading studios.","breadcrumbs":[{"label":"Extras"}]},{"id":"cNwWLqmAnGxQEgN2E08z","title":"What is Scheduling Software","pathname":"/simplespa-documentation/extras/scheduling-software/what-is-scheduling-software","siteSpaceId":"sitesp_xrvOD","description":"What appointment scheduling software is, and how SimpleSpa delivers it as web-based software.","breadcrumbs":[{"label":"Extras"},{"label":"About Scheduling Software"}]},{"id":"lpc4goNsvSyM7ZtVVo7h","title":"What is Salon Software","pathname":"/simplespa-documentation/extras/scheduling-software/what-is-salon-software","siteSpaceId":"sitesp_xrvOD","description":"What salon software is, and how it helps you manage scheduling, bookings and inventory.","breadcrumbs":[{"label":"Extras"},{"label":"About Scheduling Software"}]},{"id":"rwyhSSTH9r2D9jTbUEKD","title":"What is Spa Software","pathname":"/simplespa-documentation/extras/scheduling-software/what-is-spa-software","siteSpaceId":"sitesp_xrvOD","description":"What spa software is, and how it helps you manage scheduling, bookings and inventory.","breadcrumbs":[{"label":"Extras"},{"label":"About Scheduling Software"}]},{"id":"xxKhwp648fg33YazaWT5","title":"What is Medical Scheduling Software","pathname":"/simplespa-documentation/extras/scheduling-software/what-is-medical-scheduling-software","siteSpaceId":"sitesp_xrvOD","description":"What medical scheduling software is, and how it helps medical practices manage appointments.","breadcrumbs":[{"label":"Extras"},{"label":"About Scheduling Software"}]},{"id":"spfuB4t6chAmUdn0tngE","title":"What is Medi-Spa Scheduling Software","pathname":"/simplespa-documentation/extras/scheduling-software/what-is-medi-spa-scheduling-software","siteSpaceId":"sitesp_xrvOD","description":"What medi-spa scheduling software is, and how it helps you manage appointments, forms and before/after images.","breadcrumbs":[{"label":"Extras"},{"label":"About Scheduling Software"}]},{"id":"K4IQJHdvNhux2DIKZa5g","title":"What is Microblading Software","pathname":"/simplespa-documentation/extras/scheduling-software/what-is-microblading-software","siteSpaceId":"sitesp_xrvOD","description":"What microblading software is, including online booking, reminders, intake and consent forms, and before/after photos.","breadcrumbs":[{"label":"Extras"},{"label":"About Scheduling Software"}]},{"id":"TIQtsDi0Qmiwvid5fcGb","title":"SimpleSpa Enterprise API","pathname":"/simplespa-documentation/api/simplespa-enterprise-api","siteSpaceId":"sitesp_xrvOD","breadcrumbs":[{"label":"API"}]},{"id":"vcfLuar0oOevffUOiksB","title":"Appointment Endpoint","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/appointment-endpoint","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Appointments API access is read-only","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"m4VCXHmh3QMXIR8RRVEB","title":"Client Endpoint","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/client-endpoint","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Clients API access is read-only","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"E1D7ypcOnBW4pEvAdBLL","title":"Service Endpoint","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/service-endpoint","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Services API access is read-only","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"wFvKARTV10DfsJP9vM0E","title":"Product Endpoint","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/product-endpoint","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Products API access is read-only","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"fdTrN5HZEry6oWcNjefg","title":"Staff Endpoint","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/staff-endpoint","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Staff API access is read-only","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"AiZVZgjXvDaESOsI4jK6","title":"Transaction Endpoint","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/transaction-endpoint","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Transactions API access is read-only","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"elCT4MLRBSLau5iGtLcX","title":"Gift Certificates/Gift Cards Endpoint","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/gift-certificates-gift-cards-endpoint","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Gift cards API access is read-only","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"3jpmMkBj9YrGX8CpSV73","title":"Write","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/write","siteSpaceId":"sitesp_xrvOD","icon":"gear-code","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"0iwSAN8We7gQw1IYR9sn","title":"Appointment Status","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/write/appointment-status","siteSpaceId":"sitesp_xrvOD","icon":"gear-code","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Write","icon":"gear-code"}]},{"id":"vz6Hm3zaPOLp1pnBncZi","title":"Product Inventory","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/write/product-inventory","siteSpaceId":"sitesp_xrvOD","icon":"gear-code","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Write","icon":"gear-code"}]},{"id":"5nWRxvI6srf1q29oP57K","title":"Ideas & Inspiration","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/ideas-and-inspiration","siteSpaceId":"sitesp_xrvOD","icon":"lightbulb","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"pzYIcuJLxPjesbFO8CFT","title":"Integrations","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/integrations","siteSpaceId":"sitesp_xrvOD","icon":"code","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"}]},{"id":"Pubfk4jK9anxFhF8NvO3","title":"Zapier","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/integrations/zapier","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Integrate SimpleSpa with Zapier","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Integrations","icon":"code"}]},{"id":"xDheYyhlG4DJK4PzfSw6","title":"Make.com","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/integrations/make.com","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Integrate SimpleSpa with Make.com","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Integrations","icon":"code"}]},{"id":"sUgDRTWSxyfuzCoIjfFB","title":"OpenAI","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/integrations/openai","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Example integration flow for using OpenAI with the SimpleSpa API","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Integrations","icon":"code"}]},{"id":"9fmljAHVO1p8lijUx1tq","title":"OpenAI & Cron Jobs","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/integrations/openai-and-cron-jobs","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"Integrate the SimpleSpa Clients API with OpenAI and automate it daily using Node.js and cron","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Integrations","icon":"code"}]},{"id":"QQJShGeFVFENSmHcP4x4","title":"Ideas: Marketing Campaigns with Zapier, Make.com, Integrately","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/integrations/ideas-marketing-campaigns-with-zapier-make.com-integrately","siteSpaceId":"sitesp_xrvOD","icon":"code","description":"You now have enough data to create powerful campaigns with the SimpleSpa Enterprise API.","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Integrations","icon":"code"}]},{"id":"cvuoJrxDEwvs66paVgUz","title":"API Terms of Use","pathname":"/simplespa-documentation/api/simplespa-enterprise-api/integrations/api-terms-of-use","siteSpaceId":"sitesp_xrvOD","icon":"file-lines","breadcrumbs":[{"label":"API"},{"label":"SimpleSpa Enterprise API"},{"label":"Integrations","icon":"code"}]}]}