API Terms of Use
These API Terms of Use (“Terms”) govern your access to and use of the SimpleSpa API (“API”). By requesting or using API access, you agree to be bound by these Terms in addition to the SimpleSpa Terms of Service.
1. Beta Program & Availability
The SimpleSpa API is currently offered as a limited beta feature and is available on a request-only and approval-based basis.
Access may be granted solely at SimpleSpa’s discretion for testing, evaluation, and approved integration purposes. API access is not guaranteed and may be modified, limited, suspended, or discontinued at any time without notice.
Availability may be restricted based on account type, subscription plan, location, technical capacity, security considerations, or other factors determined by SimpleSpa.
2. Eligibility
API access is available only to approved Enterprise accounts and is not included in all subscription plans.
An active Enterprise subscription is required.
API access may incur an additional monthly fee per business location.
Fees, access level (read-only vs write), and rate limits are determined by SimpleSpa and may change over time.
The following accounts are generally ineligible unless expressly authorized in writing by SimpleSpa:
Accounts on trial, promotional, or discounted plans
Accounts on legacy or non-standard pricing
Accounts with unpaid balances or prior policy violations
3. Permitted Use
You may use the API only for the specific integration(s) approved by SimpleSpa, such as reporting, automation, or internal tooling.
Use of the API must comply with:
These Terms
Applicable laws and regulations
Documented API rate limits and technical guidelines
4. Prohibited Use
Unless expressly authorized in writing by SimpleSpa, you may not:
Use the API for unrestricted or bulk export of client, appointment, financial, or other sensitive data
Attempt to replicate or replace core SimpleSpa functionality
Circumvent rate limits, authentication mechanisms, or access controls
Share, resell, sublicense, or expose API keys to third parties
Use the API in a manner that degrades performance, compromises security, or violates privacy obligations
5. Third-Party Integrations & Compliance
Use of the SimpleSpa API may involve transmitting data to third-party platforms (such as automation tools, analytics platforms, AI services, or custom systems) that are not operated or controlled by SimpleSpa.
SimpleSpa does not certify, endorse, or guarantee the compliance, security, or data handling practices of any third-party services.
You are solely responsible for:
Selecting appropriate third-party tools
Ensuring compliance with applicable laws and regulations (including HIPAA where applicable)
How API data is processed, stored, transmitted, or retained once it leaves SimpleSpa
6. Data Privacy & Security
You must handle all data obtained through the API in accordance with:
Applicable privacy and data protection laws
SimpleSpa’s Privacy Policy
Industry best practices for security and access control
7. Monitoring, Rate Limits & Enforcement
API usage is subject to monitoring, logging, and rate limiting.
SimpleSpa reserves the right to:
Enforce usage limits
Restrict or throttle requests
Modify access scopes
Suspend or revoke access if misuse is detected
8. Modification & Termination
SimpleSpa may modify, restrict, suspend, or revoke API access at any time, with or without notice, for reasons including but not limited to:
Violation of these Terms
Suspected misuse or abuse
Security, legal, or operational concerns
Changes to product strategy or availability
9. Disclaimer
The API is provided “as is” and “as available”, without warranties of any kind.
As a beta feature, the API may contain bugs, errors, incomplete functionality, or interruptions. SimpleSpa shall not be liable for any damages, data loss, or business impact arising from API use or unavailability.
8. Contact
To request API access or inquire about eligibility, please submit an API Access Request via the API request form. Approval is required before access is granted.
Last updated