Offline Mode

SimpleSpa includes a built-in offline caching mode that helps you continue operating even if your internet connection is temporarily unavailable.

While on the Dashboard or Appointments page when SimpleSpa detects that your device is offline, the system automatically switches to offline mode and displays a clear notification.

What happens when you’re offline

  • A banner appears indicating that you are offline

  • A “View cached schedule” option becomes available

  • Your dashboard and appointments page show cached data for the current day

  • Cached data is clearly labeled so you always know what you’re viewing

What data is available offline

While offline, you can still access:

  • Today’s appointment schedule

  • Client names and appointment details

  • Service, duration, and assigned staff

  • Appointment status (e.g. new, walk-in)

This allows front-desk staff to:

  • View upcoming appointments

  • Continue operating normally until connectivity is restored

When data is refreshed

  • Cached data is automatically refreshed when your internet connection returns

  • You can manually trigger a refresh using “Refresh from server”

  • The last updated time is always displayed for transparency

Important notes

  • Offline mode is read-only and designed for continuity, not data entry

  • Once reconnected, all live features resume automatically

No action is required, the system handles detection and recovery for you


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