Appointment Status

Each appointment has a distinctive status. You can update this status by selecting any appointment and then clicking on the blue dropdown on the upper right of the popup. Automatic status paid will be assigned if an appointment has been completed directly using the Pay Now button. Confirmed status will be automatically assigned if client has confirmed their appointment from their respective notifications (if the [CONFIRM] tag is used in the email or SMS appointment reminder). Cancelled status will be respectively applied if again a client cancels from their reminder link (if the [CONFIRM] tag is used). Typically clients that do not show up on their appointment, you can select the NO-SHOW status; NO-SHOW and status CANCELLED will open up your calendar for any potential online bookings during that time slot.

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