Appointment Status
Last updated
Last updated
Each appointment has a distinctive status. You can update this status by selecting any appointment and then clicking on the blue dropdown on the upper right of the popup. Automatic status paid will be assigned if an appointment has been completed directly using the Pay Now button. Confirmed status will be automatically assigned if client has confirmed their appointment from their respective notifications (if the [CONFIRM] tag is used in the email or SMS appointment reminder). Cancelled status will be respectively applied if again a client cancels from their reminder link (if the [CONFIRM] tag is used). Typically clients that do not show up on their appointment, you can select the NO-SHOW status; NO-SHOW and status CANCELLED will open up your calendar for any potential online bookings during that time slot
When an appointment has been created in SimpleSpa, it will automatically be set to a New Status (during the booking wizard there is an option to confirm the appointment at the end of the booking process), is Text/SMS is enabled for the business a confirmation text will go out to the clients number within the next 5-10mins of the booking being completed with their booking information
When an appointment has been created from a client online, it will be automatically be set to an Online Status, to change the status click on an appointment, and on the upper right of the appointment popup you can change the status
