SimpleSpa Documentation
Back to SimpleSpa
  • SimpleSpa Documentation
  • Scheduling Software
    • What is Scheduling Software
    • What is Salon Software
    • What is Spa Software
    • What is Medical Scheduling Software
    • What is Medi-Spa Scheduling Software
    • What is Microblading Software
  • Guides
    • General
    • Adding your first Service/Staff
    • Creating your first Appointment
    • Creating your first Transaction/Checking out a Client
  • Fundamentals
    • Dashboard
      • Overview
      • Viewing Appointments
      • Viewing Transactions
      • Making a Sale
      • Birthdays
    • Appointments
      • Calendar
      • Creating an Appointment
      • Appointment Status
      • Appointment Notes
      • Appointment Checkout
      • Creating a Block
      • Cloning a Block
    • POS
      • Recording a Sale
      • Balances & Deposits
      • Multiple Payment Methods
      • Processing Credit Cards
      • PCI Compliance
      • Common Checkouts & Tutorial Walkthroughs
        • Accepting Multiple Payments
        • Using Gift Certificates in Checkout
        • Accepting Appointment Deposits
        • Adding a Balance to a client
        • Assigning Staff during Checkout
        • Prompting and Collecting Tips
        • Applying Discounts during Checkout
        • Applying Notes & Change Calculator
    • Hardware
      • Receipt Printing
      • Thermal Receipt
      • Receipt Printer Setup
      • Cash drawer / Till
      • POS Terminal
    • Staff
      • Managing Staff
      • Fields and Settings
      • Calendar
      • Commissions Tab
      • Weekly Schedule Tab
      • Block Hours on Calendar
      • Breaks Tab
      • Clock In/Out Tab
      • How to Clock In/Out
      • Assigning Specialties
      • Staff Login
    • Clients
      • Managing Clients
      • Files
      • Images
      • Notes
      • Appointments
      • Transactions
      • Packages
      • Forms
    • Services
      • Managing Services
      • Fields and Service Settings
      • Adding Form(s) to Services
      • Assigning Resources to a Service
    • Products
      • Managing Products
      • Fields and Products Settings
      • Assign Tax Rate to all Products
      • Inventory
      • Orders
      • Vendors
    • Gift Cards
      • Gift Cards & Gift Certificates
      • Selling Gift Cards/Certificates
      • Sending Gift Cards/Certificates
      • Using Gift Cards/Certificates
      • Reloading Gift Cards/Certificates
      • Viewing Balance Gift Cards/Certificates
      • Viewing History Gift Cards/Certificates
      • Apple Wallet
    • Packages
      • Managing Packages
      • Selling Packages
      • Redeeming Packages
      • Manually Adjusting Clients Package Balance
      • Memberships
    • Forms
      • Managing Forms
      • Additional Settings
      • Additional Questions (Form Editor)
      • Assigning to a Service
      • Sending a Form
    • Users
      • Manage Users
      • User Roles
      • User Password
    • Discounts
      • Managing Discounts
      • Applying Discounts
    • Expenses
      • Managing Expenses
    • Online Booking
      • Your Custom Booking URL
      • Multiple Bookings
      • Accepting Deposits for Bookings
      • Linking & Embedding Online Booking
      • Adding a Holiday
      • Waitlist
    • Notifications
      • Email Notifications
      • SMS/Text Notifications
    • Marketing
      • Campaigns
      • Creating a New Campaign
      • Image Campaign
      • AI Campaign Generator
    • Mobile Device Support
      • iOS (iPhone & iPad)
      • Android
    • Browser Support
  • Extras
    • Video Walkthroughs
      • Creating your first appointment
      • Using the POS & completing an appointment
      • Making a sale without an appointment
      • Demo Walkthrough
    • FAQ
      • Is there anything to install?
      • Can I import my existing data to SimpleSpa?
      • How much does SimpleSpa cost?
      • Where can I get a SimpleSpa perpetual license?
      • How do I convert my SimpleSpa free trial to a paid subscription?
      • What kind of computer do I need?
      • What countries do you support?
      • How can I view the timestamp an appointment was created?
      • Do I need to download updates to my computer?
      • Does SimpleSpa have online booking?
      • Is online booking in my language?
      • How does SimpleSpa handle double booking for online appointments?
      • Does SimpleSpa send appointment reminders?
      • Does SimpleSpa send SMS/Text reminders?
      • How much does SMS/Text Notifications cost?
      • How can I add SMS/Text Notifications to my account?
      • Are the SimpleSpa Marketing Tools included in my plan?
      • I am already paying for SMS Notifications is SMS Marketing included in my package?
      • What businesses can use SimpleSpa?
      • Can I brand SimpleSpa with my logo?
      • Can I process Credit Cards with SimpleSpa?
      • What type of Credit Card Integration does SimpleSpa Support?
      • How can I disable Credit Card Auto-fill in Chrome?
      • Do plans have a minimum contract?
      • Can I downgrade my plan?
      • I am trying to login but it is redirecting to SimpleSpa.com
      • Does SimpleSpa Support Parallel Bookings
      • Does SimpleSpa support multiple business locations?
      • My online booking hours show different availability than what I have set in the staff page
      • I am a third party processor/reseller, can I work with SimpleSpa?
      • My staff will work on a different schedule on a specific date, can SimpleSpa handle this?
      • My online booking is not showing availability although I am available in my calendar
      • SimpleSpa HIPAA
      • How does SimpleSpa transmit data securely?
      • How is the data on the SimpleSpa network protected?
      • Can you provide me with more information about your data centers?
      • SimpleSpa iOS
  • API
    • SimpleSpa Enterprise API
      • Appointment Endpoint
      • Client Endpoint
      • Service Endpoint
      • Staff Endpoint
      • Ideas & Inspiration
      • Integrations
        • Zapier
        • Make.com
        • OpenAI
        • OpenAI & Cron Jobs
        • Ideas: Marketing Campaigns with Zapier, Make.com, Integrately
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  1. Fundamentals
  2. Hardware

Receipt Printer Setup

When printing with SimpleSpa, make sure to remove the headers and footers so the receipts are more condensed.

Mozilla Firefox

  1. Open Firefox.

  2. Go to File > Page Setup.

  3. Click the three line icon in the upper right, and select Print.

  4. On the Print Preview page select Page Setup in the upper left.

  5. On the Format & Options tab make sure "Shrink to fit page width" is checked.

  6. Select the Margins & Header/Footer tab.

  7. Top, Right, Left, and Bottom margins should be set to "0.2."

  8. Set all Headers & Footers to "--blank--"

  9. Press OK to save.

Google Chrome

  1. Open Chrome.

  2. Select the receipt to print and press the print button or Print Receipt.

  3. Make sure your receipt printer is showing in Destination

  4. Paper Size should be the custom Roll Size i.e. 58x297mm / 72mm x Receipt (or 72mm x 2000mm on Mac)

  5. Margins set to Minimum

  6. Scale 100

  7. Options Uncheck Headers and footers

  8. Options Uncheck Background graphics

  9. Press Print on the top to test the printout

Apple Safari

  1. Open Safari.

  2. Go to https://my.simplespa.com

  3. Click the Make a Sale button and make a sale, once completed and saved press Print Receipt

  4. On the Print Prompt

  5. Paper Size: (Select Manage Custom Sizes)

  6. - Press the + to create a custom size - rename it by double clicking and write "Receipt"

  7. - Paper Size Width: 72mm or 2.8inches

  8. - Paper Size Height: 100mm or 4inches

  9. - Margin Top: 0

  10. - Margin Left: 0

  11. - Margin Right: 0

  12. - Margin Bottom: 0

  13. Press OK

  14. Make sure "Print backgrounds" and "Print headers and footers" is unchecked

  15. Make sure in Paper Size the new custom size "Receipt" is selected

  16. On the top in Presets: “Save Current Settings as Preset…

  17. - Preset Name: "Receipt"

  18. - Preset should be available for only this printer when selected

  19. Press Print to print out your first receipt and make sure it has printed well.

AirPrint

SimpleSpa can print using AirPrint, we have tested various POS printers with success on iOS, we recommend that you always test any device prior to purchasing, to enable AirPrint on any legacy printer it needs to always be connected to a Mac running as a server, and then you will need to install third party software like handyPrint to enable AirPrint

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Last updated 2 years ago