# Balances & Deposits

## Balances

Balances can be enabled in the Settings > Locations > select your location > Payments & Tax Rates - there you can add the payment option labelled Balance

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FISTZKEeshliR3HPcvGuY%2FScreenshot%202024-07-13%20at%2011.57.36%E2%80%AFAM.png?alt=media&#x26;token=913ddc71-233e-495b-90c7-c26782a9af5b" alt=""><figcaption><p>The Balance checkbox option in the location settings</p></figcaption></figure>

To add a cart as a balance select the Balance payment option during checkout, this will put the entire cart on clients profile as a Balance

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FgtFfasR38J2l3lPYIeqL%2FScreenshot%202024-07-13%20at%2012.01.12%E2%80%AFPM.png?alt=media&#x26;token=d7454196-ee47-4e16-8750-a367795de729" alt=""><figcaption><p>The Balance payment option in the SimpleSpa POS</p></figcaption></figure>

Accessing client deposits can be done in two places, the first is the Clients page which can be sorted by Balance amount on their profile (amounts > 0 are credits & amounts < 0 are balances)

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FDbpa2b0WGDgwMc2uDxwg%2FScreenshot%202024-07-13%20at%2011.00.13%E2%80%AFAM.png?alt=media&#x26;token=331b66de-8592-4f05-9d87-de98e0f998ae" alt=""><figcaption><p>Accessing Client Balances quickly from the SimpleSpa Dashboard</p></figcaption></figure>

To checkout using a clients balance when adding a client in the POS or if the client is already populated

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<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2F6uNQPJxKuFjxKSU7kX11%2FScreenshot%202024-07-13%20at%2012.15.07%E2%80%AFPM.png?alt=media&#x26;token=d8883e75-1ca4-4ccd-b953-8fbe1941f060" alt=""><figcaption><p>The prompt when the client has a credit</p></figcaption></figure>

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FULJ3HYtSA291oCxmutpV%2FScreenshot%202024-07-13%20at%2012.16.32%E2%80%AFPM.png?alt=media&#x26;token=5d113ed5-0f5d-40e8-a84b-07e9ec912d94" alt=""><figcaption><p>The Credit amount showing if a client has an active credit</p></figcaption></figure>

Credits can be applied towards a cart which will remove the amount due

Balances can be applied to a cart which will be a new line item to pay for the balance

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2Fqa7gE1vxx3AvGtBVRZpp%2FScreenshot%202024-07-13%20at%2012.18.11%E2%80%AFPM.png?alt=media&#x26;token=3251f024-c6f5-4a97-b0be-aa6c3ab19437" alt=""><figcaption><p>The Balance amount showing if a client has an active balance</p></figcaption></figure>

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FRY2GTT99hJcaIRf81xYj%2FScreenshot%202024-07-13%20at%2012.18.31%E2%80%AFPM.png?alt=media&#x26;token=1cf6532a-17a3-4c7e-9cc0-b7c55a83f773" alt=""><figcaption><p>The Balance line item in the SimpleSpa POS</p></figcaption></figure>

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FlZCSWfSndtgqhX7RzzWo%2FScreenshot%202024-07-13%20at%2012.20.36%E2%80%AFPM.png?alt=media&#x26;token=101c8e49-fd2a-464a-9cf1-03ffa1304470" alt=""><figcaption><p>Editing a balance to collect a different amount against it</p></figcaption></figure>

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FkX6k2vESkavYrn0axMGz%2FScreenshot%202024-07-13%20at%2012.26.06%E2%80%AFPM.png?alt=media&#x26;token=4ef4a442-0e6f-4f00-843e-5aa206205aa0" alt=""><figcaption><p>Editing the balanace amount to collect to $100 from $200 that is due</p></figcaption></figure>

## Deposits

Deposits have been designed for single service bookings when booked online, this can be enabled in the Settings > Locations > select your location > Website Tools - Stripe will need to be connected and you can set the option to require payment for online bookings & the deposit amount as a percentage

Deposits can also be captured manually using hte POS ideally single service appointment bookings with a simple checkout, i.e. a deposit of $10 against a receipt of $20, this will reflect both on the receipt and also in the client's respective appointment

Discounts cannot be applied when closing our a deposit and tax will be calculated during checkout

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2F7VaqCiKT0a99xw76i0EL%2FScreenshot%202024-07-13%20at%2012.02.39%E2%80%AFPM.png?alt=media&#x26;token=8260eb58-247d-4436-997a-2c9f3f4e3019" alt=""><figcaption><p>The Accept Deposit </p></figcaption></figure>

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FPVYK83XFFH8wKLmMy3Pm%2FScreenshot%202024-07-13%20at%2012.03.04%E2%80%AFPM.png?alt=media&#x26;token=58ee64c4-9b18-4ca4-8106-b87ace8e9034" alt=""><figcaption></figcaption></figure>

There are two places to access deposits in the system

### The Clients Appointment

From the clients appointment if there has been a deposit captured either online or using the POS it will reflect on the appointment

### The Dashboard

&#x20;From the dashboard all receipt deposits can be viewed in the lower right, showing both a total but a detailed list of all deposits. From here the receipt can be accessed & closed out

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FH6moIbsFyAS4fTluzYLA%2FScreenshot%202024-07-13%20at%2011.01.46%E2%80%AFAM.png?alt=media&#x26;token=622b914d-7f47-48bb-99d9-2119919c8fbb" alt=""><figcaption><p>Accessing Open Receipts (deposits) from the SimpleSpa Dashboard</p></figcaption></figure>
