# Balances & Deposits

## Balances

Balances can be enabled in the Settings > Locations > select your location > Payments & Tax Rates - there you can add the payment option labelled Balance

<figure><img src="/files/PAos1lCQoMCk2oke4XUd" alt=""><figcaption><p>The Balance checkbox option in the location settings</p></figcaption></figure>

To add a cart as a balance select the Balance payment option during checkout, this will put the entire cart on clients profile as a Balance

<figure><img src="/files/ZONpYypFgetI7oMQFqvW" alt=""><figcaption><p>The Balance payment option in the SimpleSpa POS</p></figcaption></figure>

Accessing client deposits can be done in two places, the first is the Clients page which can be sorted by Balance amount on their profile (amounts > 0 are credits & amounts < 0 are balances)

<figure><img src="/files/bGFL7bsuxIWAINfv4YHS" alt=""><figcaption><p>Accessing Client Balances quickly from the SimpleSpa Dashboard</p></figcaption></figure>

To checkout using a clients balance when adding a client in the POS or if the client is already populated

&#x20;

<figure><img src="/files/Cdc6Q3Vc36uoNwRLrRYz" alt=""><figcaption><p>The prompt when the client has a credit</p></figcaption></figure>

<figure><img src="/files/wOhy9ZsL81itmsZUUQj4" alt=""><figcaption><p>The Credit amount showing if a client has an active credit</p></figcaption></figure>

Credits can be applied towards a cart which will remove the amount due

Balances can be applied to a cart which will be a new line item to pay for the balance

<figure><img src="/files/uhdpYxhi2szP4oA8MyMU" alt=""><figcaption><p>The Balance amount showing if a client has an active balance</p></figcaption></figure>

<figure><img src="/files/GIEDAieznPFw7i51n6fG" alt=""><figcaption><p>The Balance line item in the SimpleSpa POS</p></figcaption></figure>

<figure><img src="/files/UNJ5gscOk1sPnomUI83p" alt=""><figcaption><p>Editing a balance to collect a different amount against it</p></figcaption></figure>

<figure><img src="/files/eoUnzlhBGy2sKWY5Vqp4" alt=""><figcaption><p>Editing the balanace amount to collect to $100 from $200 that is due</p></figcaption></figure>

## Deposits

Deposits have been designed for single service bookings when booked online, this can be enabled in the Settings > Locations > select your location > Website Tools - Stripe will need to be connected and you can set the option to require payment for online bookings & the deposit amount as a percentage

Deposits can also be captured manually using hte POS ideally single service appointment bookings with a simple checkout, i.e. a deposit of $10 against a receipt of $20, this will reflect both on the receipt and also in the client's respective appointment

Discounts cannot be applied when closing our a deposit and tax will be calculated during checkout

<figure><img src="/files/gMg3iAHiXEsfLKU4Dvff" alt=""><figcaption><p>The Accept Deposit </p></figcaption></figure>

<figure><img src="/files/i5Wddld7YIbRCiF0hO2Q" alt=""><figcaption></figcaption></figure>

There are two places to access deposits in the system

### The Clients Appointment

From the clients appointment if there has been a deposit captured either online or using the POS it will reflect on the appointment

### The Dashboard

&#x20;From the dashboard all receipt deposits can be viewed in the lower right, showing both a total but a detailed list of all deposits. From here the receipt can be accessed & closed out

<figure><img src="/files/CrVllbbR3npJ2JJUwBjW" alt=""><figcaption><p>Accessing Open Receipts (deposits) from the SimpleSpa Dashboard</p></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.simplespa.net/simplespa-documentation/fundamentals/pos/balances-and-deposits.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
