> For the complete documentation index, see [llms.txt](https://docs.simplespa.net/simplespa-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.simplespa.net/simplespa-documentation/daily-operations/forms/sending-a-form.md).

# Sending a Form

Send form links to clients automatically by email and review completed forms in the appointment.

This page explains how to send forms to your clients automatically and review their responses.

Once your forms are assigned to a service, SimpleSpa can automatically include form links for your clients to fill out when they book an appointment.

{% stepper %}
{% step %}

### Add the \[FORMS] tag to your email notifications

Add the **\[FORMS]** tag to each email notification you want your forms to appear in (Online Booking and Email Reminders).

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FNBKrc4iuatNa3p5wOUHh%2FScreenshot%202024-10-28%20at%207.37.27%E2%80%AFPM.png?alt=media&#x26;token=b9ff27f2-7e9f-4872-a8df-17a0d20034c1" alt=""><figcaption><p>Email template with the [FORMS] tag</p></figcaption></figure>
{% endstep %}

{% step %}

### Clients receive the form links

When an appointment is booked online, your client automatically receives a notification with the forms as links to fill out.

If you added the appointment yourself, press the **Send Email** button to send the automated email (the same as the online booking email). The forms for the booked service are included automatically.
{% endstep %}

{% step %}

### Review the completed form

When your client has filled out the form, the orange **Form** button in the appointment turns blue. Click it to review their response.

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2F8Pzn9BKaNDRhexx8hJuy%2FScreenshot%202024-10-28%20at%207.40.55%E2%80%AFPM.png?alt=media&#x26;token=7f1ce66a-7b75-4032-b093-15df0e26bbe5" alt=""><figcaption><p>Orange non-completed form buttons</p></figcaption></figure>

<figure><img src="https://695085455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa9tSKQ7Cexg8YEba5Evb%2Fuploads%2FXtyIjCQL0JIm0uS4tevX%2FScreenshot%202024-10-28%20at%207.42.00%E2%80%AFPM.png?alt=media&#x26;token=23cd140b-4f7a-477b-9be4-2540fda30bba" alt=""><figcaption><p>Blue completed form button</p></figcaption></figure>
{% endstep %}
{% endstepper %}

## Form Button Colors

| Button                     | What happens when you click it                                |
| -------------------------- | ------------------------------------------------------------- |
| **Orange** (not completed) | Opens the form in a new tab or window so it can be completed. |
| **Blue** (completed)       | Opens the completed form so you can review the responses.     |

{% hint style="info" %}
Completed forms can only be accessed within your business. The client who completed the form cannot access it.
{% endhint %}

## Related

* [Email Notifications](/simplespa-documentation/reports-and-marketing/notifications/email-notifications.md)
* [Assigning to a Service](/simplespa-documentation/daily-operations/forms/assigning-to-a-service.md)
* [Client Forms](/simplespa-documentation/daily-operations/clients/forms.md)
