My online booking hours show different availability than what I have set in the staff page

Your booking hours will show availability based on the duration of the service, along with the available slots within the opening and ending time of your business. For example, if your work hours are set for your staff from 9am - 5pm and your business hours have been also set the same hours, a client selecting a service from your online booking that has a duration of 1 hour and 30 minutes will be able to find availability until 3:30pm to book that appointment.

To manage your available hours you will need to adjust this in two places:

  1. Business Location Hours: Visit the Settings > Locations > selecr your location > Location Hours this will set the hours that your business is open

  2. Staff Hours: Visit the staff page > select the staff by pressing the edit (pencil) button and set the hours available this will set the hours the staff is working which can be within the business hours

When the above two are correctly setup bookings will not occur outside your regular bookings hours and SimpleSpa will present slots within the hours both the business is open and the staff is working

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